General Queries
Technical Support
Safety Precautions
App Issues
Wallet
Transactions
Charger Issues
QR Scanning
Charging Output Problems
Payment Issues
Wallet Balance
Failed Payments
Support Form
NOTE :- For any assistance related to charging your vehicle please contact the customer support number +91 9899489199
QUICK FAQs
Answer: Download Reliable Charge Application from the Apple App Store or the Google Play Store by scanning the QR on the charger. Register using your mobile number.
Answer: Check camera settings, ensure good internet, clean QR code on charger.
Answer: Refresh app and check payment confirmation.
Follow the steps shown in the instruction sheet provided near the charger. For detailed instructions , scan the QR on the bottom of the sheet or visit https://reliablecharge.com/instructions/.
Ensure the charging gun is securely plugged and connector is selected on the app.
Check app notifications or session status. Retry, and contact support if unresolved.
Refunds process within 3-5 working days.
Check your internet connection.
Navigate to My Profile in the app.
Reviews
Hear from businesses and partners
What Clients Say about us
Reliable Charge has been a vital partner in our mission to create a cleaner, greener city. Their efficient EV infrastructure has significantly improved our public transportation charging network.
Reliable Charge has transformed the way we manage our fleet operations. The fast-charging solutions and exceptional customer support have made EV adoption seamless for our business. We couldn’t be more satisfied with their reliability and expertise!
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Contact Information Section
Phone no for general queries : 9899489199
Technical support for charger contact : 9266355316